Thermo Shipping Information And Returns Policy

Thermo shipping rates are determined by FedEx.

The following lists the states by the time-in-transit days it takes to deliver from Thermo Manufacturing Inc. to your shipping address. Thermo is not responsible for delays from FedEx.

Thermo will provide a tracking number via email once your order has been shipped or you may call for it 24 hours after placing your order.

1-2 days:CT, DE, IL, IN, KY, MD, MA, MI, MN, NH, NJ, NY, OH, PA, RI, TN, VT, VA, WV

2-3 days:AL, IA, ME, MO, NC, SC, WI

3-5 days:AZ, AR, CA*, CO, FL, GA, ID*, KS, LA, MS, MT, NE, NV, NM, ND, OK, OR*, SD, TX, UT, WA, WY.

*The states of Idaho, Oregon, and California have areas that will take up to 5 days for delivery.

CUSTOMER SHIPPING ALERT:Thermo Manufacturing Inc. will use the United States Post Office for delivery on specific items. Street or highway addresses are needed at all times to ensure proper delivery.

We currently ship to anywhere in the Continental United States, plus Hawaii and Alaska. PLEASE CALL FOR RATES ON ITEMS SHIPPED TO HAWAII OR ALASKA.

For all other shipping destinations, please call our toll free number (866) 455-4180.

PRODUCT RETURNS:If there is an issue with one of our products:* Do not throw away the product. Please ship it back to us for a refund. All return items are subject to a 20% restocking fee and customer will pay return shipping prices.* There is a one year limited warranty on all Thermo products.* Call our toll free number (888) 678-3709 for more information on returning products